Privacy policy
At Create Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, place an order, or contact us.
- What Information We Collect
When you browse our site or place an order, we may collect the following information:
- Full name
- Contact number
- Email address
- Delivery address
- Billing address
- Payment details (processed securely by third-party payment gateways)
- Purchase history and communication records
We do not collect or store your credit card information on our servers.
- How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and delivery updates
- Improve your experience on our website
- Respond to customer service queries
- Comply with legal obligations
- Sharing Your Information
We only share your personal data with trusted third parties when necessary to deliver our services, such as:
- Our courier partner for order delivery
- Payment gateways for secure transaction processing
- IT service providers for website maintenance
We do not sell or rent your personal information to any third parties.
- Data Storage and Protection
We store your personal information securely using encryption and access controls. We take appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorized access.
- Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Access or request a copy of the personal information we hold about you
- Update or correct your information
- Request the deletion of your data (subject to certain legal obligations)
- Object to the processing of your personal information
To exercise your rights, please contact us at info@createbeauty.co.za.
- Cookies and Tracking
Our website may use cookies to improve functionality and your browsing experience. You can manage cookie preferences in your browser settings.
- Marketing Communication
We may occasionally send promotional emails or updates. You can opt out at any time by clicking the unsubscribe link in the email or contacting us directly.
- Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be published on this page with the updated date.
- Contact Us
For any questions regarding your privacy or how your data is handled, please contact us at info@createbeauty.co.za